Many people with dementia or memory loss live in the community and are supported by their primary carer.
While carers are aware ‘respite’ means regular or temporary relief, many don’t see respite day centres as a source of support until they find themselves in crisis.
We encourage both clients and carers to use our day respite program early in the dementia or memory loss journey.
We are often asked about our services, so we’ve summarised the most frequently asked questions below.
Please contact us to discuss your situation or for further information.
To function effectively as a carer, you need regular ‘time out’ from the demands and pressure of your day-to-day caring role.
We recommend that you take advantage of our respite care services well before you feel exhausted and overwhelmed. There may also be a waiting list at your local centre – another reason to call us before the need becomes urgent.
Our day centre sessions are a fun experience, full of activities that recognise your loved one’s abilities and interests. Our clients also look forward to the companionship the centre’s activities offer – enduring friendships develop between clients, staff and volunteers. Included in the $15 session fee is transport to and from the nearest centre, a nutritious, two-course meal prepared in our home-style kitchen, and morning and afternoon tea. We also enjoy community outings, which may occasionally incur a small additional charge.
To attend day centres clients must:
– Live at home in the Port Macquarie-Hastings Local Government Area.
– Have memory loss or dementia.
A client can refer themselves, be referred by their family, a medical practitioner, or a support service. All referrals must be made through My Aged Care by phoning 1800 200 422 or going to www.myagedcare.gov.au and requesting a referral to be made to HDRC Services for ‘Social Support Group’.
It is not always possible to offer a place immediately. If one is not available you will be placed on a waiting list and contacted when a place becomes available.
The demand for our social support programs is growing.
While most clients come one or two days each week, we are often asked for additional days. We will always try to accommodate your request should a place be available on the particular day, or add your name to the waiting list.
See the FAQ below ‘Do you provide emergency day respite?’
We provide morning tea, lunch and afternoon tea. Transport is normally available to and from the centre in one of our commuter buses. We try to meet all transport requests but this may not always be possible – particularly for early or later times, or over long distances.
A small contribution of $15 covers meals, transport and in-centre activities. If you receive a home care package you may be asked to pay a higher contribution. You may be asked to pay the cost for an out-of-centre activity or outing. You will be advised of any additional cost in advance as the activity is being planned.
No-one will be excluded from our centre or from taking part in community activities because they are unable to pay the full amount. Please discuss your circumstances with our staff.
Each centre has senior support workers and support staff. Each is fully qualified and trained in the person-centred, strength-based Montessori approach.
When a cancellation occurs we are able to offer the place to an existing client for that session, or part thereof. Please contact the senior support worker at your local centre – they will do their best to support your request.
Please note, it may not be possible to offer transport for emergency day respite.