HDRC Services is managed by a team of senior professionals, supported by experienced staff. Headed by a Chief Executive Officer, our talented team develops, coordinates and supervises the delivery of the many dementia and disability services and activities we offer.
Chief Executive Officer, Raymond Gouck heads our management team.
Raymond began his career as a technical forester and has worked in paper and pulp production, tourism (Australia and New Zealand), light industry, medical services, and the humanitarian aid sector.
After gaining a Diploma in Forestry he changed fields and obtained a Management Development Program Certificate and a master's degree in Business Administration (Operational and Quality Management).
Raymond also holds a Diploma in Financial Services (Financial Planning). He specialises in managing business and organisational change, having trained with leading international change management consultancy, Knox D'Arcy.
Married with two children, Raymond's boyhood dream was to play professional soccer. These days he enjoys snow skiing and keeps fit with long-distance running.
Manager of Dementia and Aged Support Services since 2013, Julie oversees HDRC Services’ four dementia day centres in Port Macquarie, Wauchope and Laurieton, along with our Home Care packages.
She believes that the current government Aged Care Reforms presents both opportunities and challenges for consumers and the sector generally.
“The changes in community aged care are daunting for many older people,” she said.
“But, we can support them through the process and ensure they get the most appropriate services. My vision is for HDRC to become a ‘one-stop shop’ for older people and those with younger onset dementia, providing support that helps them to stay living in their own home for as long as possible.”
Julie is passionate about improving the lives of people living with dementia.
“As a society we have a responsibility to ensure that people with dementia have the opportunity to participate fully in their lives – without being limited by other people’s expectations. HDRC Services has adopted a strength-based approach that we call The WISER approach, utilising Montessori principles for dementia, which encourages people with dementia to push the boundaries and explore what’s possible.”
Julie has a Bachelor degree in Social Work and a Certificate IV in Training and Assessment. She has worked in the health, community and education sectors as a counsellor, support worker, case manager, and educator/trainer in the UK and Australia.